Shipping policy

Shipping Policy

Order Processing

Orders are processed as quickly as possible after they are placed. Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Shipping

KumiBag offers worldwide shipping to supported destinations. Shipping times may vary depending on the destination, carrier, customs processing, and other circumstances outside our control.

Please make sure your shipping address is complete and correct before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Tracking

When tracking information is available, it will be provided after your order has shipped. Please allow some time for tracking updates to appear in the carrier's system.

Delays

International shipments may occasionally experience delays due to customs, local carriers, holidays, weather, or other circumstances outside our control.

Lost or Damaged Orders

If your order arrives damaged or you believe it has been lost in transit, please contact us through the Contact page on KumiBag.com and provide your order number and relevant details.

Customs & Import Charges

Depending on the destination country, customs duties, taxes, or import fees may apply. Any applicable charges are determined by local authorities.

For questions regarding your shipment, please contact us through our Contact page.